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عبدالرحمن بن عبدالله الخنيفر
Abdulrhman A. Al-Khnaifer
Education
· 2004 - 2007 King Saud University Riyadh
· Masters of Computer Sciences
· 1998 - 2002 King Saud University Riyadh
· Bachelor’s Degree in Computer Science
Certificates
ITIL v3
· Project Management for Software Development (Learning Tree, London)
· MCAD.NET (Microsoft certified Application developer)
· MCSD.NET (Microsoft certified solution developer)
Employment
· November 2007- present VP for Portal & E-Services
· Deanship of E-Services & Communication, King Saud University (KSU)
· 1 September 2006- 26 November 2007 CRM Implementation Manager
· IT, Saudi Arabian General Investment Authority (SAGIA)
· December 2004- September 2006 System Analyst
· IT, Saudi Arabian General Investment Authority (SAGIA)
· 14 October 2002- December 2004 System Developer
· IT, Saudi Arabian General Investment Authority (SAGIA)
Experience
· Strategic planning and SWOT analysis
· PMI methodology on Project Management
· Business Requirements Gathering and Creating as-is and to-be models
· System Requirements Gathering
· Management Development Projects (mid-sized projects)
· Object Oriented Programming (OOP) : VB .NET, ASP.NET, Borland C++, Delphi
· Administration of SAPERION DMS
· Integration of Active Directory into web-based applications
· Relational Database Design and Administration in MS SQL Server 2000
· IIS Administration and Configuration
· Workflow Design
Projects
· Implementation manager of SAGIA Asaleeb (SAP CRM & ERP): managing the change management over the organization by providing the needed training and reporting the utilization across SAGIA 8 branches to the top management. Also, managing all SAP project resources on any change. Finally, managing day to day user support operations.
· Establishing & implementing procedures for configuration changes inside SAGIA Asaleeb (SAP ERP & CRM).
· Project Coordinator of SAGIA Asaleeb (SAP ERP & CRM): coordinate the implementation for SAP ERP (R3) and SAP CRM (mySAP) including the working with the team on creating the blueprints, test scenarios and monitoring the implementation across all environments development, quality assurance, and production.
· Designing CRM process and implementing it over the SAGIA.
· Project Manager of SAGIA Knowledge Management System (SAGIA-KMS)
· Project Manager of Investment Opportunities System (IOS)
· Participating on SAGIA Strategic planning and SIA workshop and building IT Strategic planning
· Access Control System: Managing the project, requirement gathering, analysis, design, and implementation of a web based solution to store and retrieve attendance logs
· VIP Investor Card System
· Sadir/Warid Project
· Investors Service Center Reporting System
· Investor's Gate System: Integrated with magnetic-card readers
· Internal News System
· Assets Management System
Foreign Languages
Good command of spoken and written English
Courses
· ITIL v3 Certification Training - Learning Tree Management Institute Int., London (3-8 Aug 2008)
· MBA Essentials: Enhancing Organisational Performance - Learning Tree Management Institute Int., London (11-15 Aug 2008)
· Personal Skills for Professional Excellence - Learning Tree Management Institute Int., Toronto (3-6 July 2007)
· Influence Skills: Getting Results Without Direct Authority - Learning Tree Management Institute Int., Toronto (10-13 July 2007)
· Communication Skills: Results Through Collaboration - Learning Tree Management Institute Int., Toronto (18-20 July 2007)
· HR planning and structuring - Dalleal, Riyadh (16-18 Sep 2006)
· 2014 Customizing Microsoft Office Share Point Server (3-4 Dec 2005)
· 8036 Designing Collaborative Application with Microsoft Share Point 2003 (6-7 Dec 2005)
· Microsoft international TechEd 2005 (Amsterdam, Netherlands, 4-8 Jul 2005)
· Time Management – Dalleal, Riyadh (23-27 April 2005)
· Project Management Professional – PTTI, Riyadh (10-28 July 2004)
· Business Analysis - Glomacs, Dubai (12 – 16 Jun 2004)
· MS project 2003 – New Horizon (2 – 7 April 2004)
· Project management for software development (Learning Tree, London) (9-13 Sep 2003)
· Developing Microsoft ASP.NET Web Applications Using Visual Studio .NET (3 – 14 may 2003)
· Introduction to ASP.net (22-28 Feb 2003)
· Programming with Microsoft Visual Basic .NET (11-22 Jan 2003)
· Programming with Microsoft ADO.NET (25 Jan – 1 Feb 2003)
· Developing Microsoft .NET Applications for Windows (Visual Basic .NET) (1-12 March 2003)
· Developing XML Web Services Using Microsoft ASP.NET (17-21 May 2003)
· Querying Microsoft SQL Server 2000 with Transact-SQL (24-29 May 2003)
· Live Link Business User (20- 22 march 2003)
· Live Link Work Flow Design 1 (22-23 march 2003)
· Live Link Work Flow Design 2 (23-24 march 2003)
· Designing and Implementing Live Link forms (24-25 march 2003)
· Live Link Live Reports (25-26 march 2003)
· Live Link Accelerated Administration Course (26-30 march 2003)
· Administration and troubleshooting SAPERION DMS
· Personal Skills in Communications (Saudi airlines) (27-28 May 2001)
· Telephone Sales Techniques (Saudi airlines) (13-14 Jun 2001)
· Passenger Services (Saudi airlines) (29-31 May 2001)
Organizations and Memberships
· Member with Project Management Institute (PMI)
· Member with Project Management Institute – Arabian Gulf Chapter (PMI-AGC)
· Member with Saudi Computers Society (SCS)
Abdulrhman AlKhnaifer IT Blog
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